Professional Communication Skills (January – 2014) [IDOL - Revised Course | Question Paper]

Click Here: (PDF Link 1) | Click Here: (PDF Link 2) | Click Here: (PDF Link 3)

Click Here: (Image View) | Click Here: (Text View)

B.Sc.IT: Semester – I

[Professional Communication Skills]

Question Paper (January – 2014) [Revised Course]

Time: 3 Hours
Total Marks: 100

N.B.:   (1) All Questions are Compulsory.
           (2) Figures To right indicate the marks allotted to the question.

Q.1 Attempt The Following Question: (10 Marks)

(A) Say whether the following statements are True or False:

      (i) A poster is a combination of words and pictures.

      (ii) Date is not an important part of a letter.

      (iii) E-mails is the shortened form of Electronic Mail.

      (iv) The format of a report depends on the purpose and type of report.

      (v) Slides, Flip Charts are options available for Technical Oral Presentation.

(B) Fill in the Blanks:

      (i) The Roman numeral for the Arabic number 100 is ______.

      (ii) Issuing a _____ is the first step in conveying a meeting.

      (iii) Communication is a _______ way process.

      (iv) Putting your thoughts in a code that is understood by the receiver is called _____.

      (v) Body Language includes Facial Expression and _________.

Q.2 Attempt The Following Questions: (15 Marks)

(A) Define courtesy and discuss how a letter can be made courteous.

(B) Discuss and illustrate the various ways in which a letter should be correct.

OR

(C) Write notes on any three Cs of Communication:

      (i) Completeness

      (ii) Conciseness

      (iii) Concreteness

      (iv) Consideration

      (v) Clarity

Q.3 Attempt The Following Questions: (15 Marks)

(A) Explain what is meant by ‘Visual Communication’. Write a note on different types of visual communication giving examples of each type.

OR

(B) Write notes on any three of the following:

      (i) Allness and closed mind as barriers to communication

      (ii) Barriers to effective listening

      (iii) Effects of emotions on communication

      (iv) The Halo and Horn effect

      (v) Space and time as barriers to communication.

Q.4 Attempt The Following Questions: (15 Marks)

(A) Explain the tips to be kept in mind while ‘conducting a Meeting’.

OR

(C) ‘Wanted a Junior Programmer for XYZ College, Vashi. Candidate should be first a class graduate (IT) well versed in different types of programs. Preference will be given if the candidate has 1-2 years’ experience.’ Send your application with bio-data to: The Registrar, XYZ College, Vashi, Mumbai

Q.5 Attempt The Following Questions: (15 Marks)

(A) Your office has caught fire a week before and the fire has badly damaged your office. As the Manager, draft a report to be sent to your Board Directors giving details of the accident, the loss in your office and other preliminary details.

OR

(B) Write notes on Any Three of the following:

      (i) Guidelines for writing instructions

      (ii) Tips to writing a Summary

      (iii) The reference list in a report

      (iv) Different types of reports

      (v) Definitions and their importance

Q.6 Attempt The Following Questions: (15 Marks)

(A) List out the factors to be considered before making a presentation.

OR

(B) Write notes on Any Three of the following:

      (i) Importance of Visual Aids in Presentation

      (ii) Advantages of oral communication

      (iii) Telephone manners

      (iv) Techniques for effective listening

      (v) Importance of oral communication

Q.7 Attempt The Following Questions: (15 Marks)

(A) Write notes on Any Three of the following:

      (i) Transition Words

      (ii) Proof reading and its importance

      (iii) Importance of revisiting of your work.

      (iv) Abbreviations

      (v) Spellings and their importance

OR

(B) Proof read and correct the following paragraph:

Dear New Customer

We would like to thank you for taking the time to allowing us to possible be your next home repair company. We are new to the area but service many other states like Maharashtra and Karnataka. We want to assume you that we will do every we can to help restore and save your values possession afters a bad fire or fodd. We are franchise the world larges clearing company ‘Service Master Clean’. We are all service professionals wit over 50 year of experience in the clearing and restoration business. Our goal is to make a crisis time as carefree and relaxing as we possibily can for you you and your loves ones. Please take the time to read hour brochure and call our offices if we can be of any assistance to your damage home needs.

AND

Do As Directed:

(i) Give singular form of: (2 Marks)

      elbows, toes, churches, stories

(ii) Give plural form of: (2 Marks)

      ash, knife, wolf, holiday,

(iii) Give the full form of: (3 Marks)

      asap; e.g.,; PTO; ISP; VAT

==========================================================
Follow "Mumbai B.Sc.IT Study" @
• YouTube: Click Here
• Facebook: Click Here
• Instagram: Click Here
• Twitter: Click Here
• Slideshare: Click Here
• Tumblr: Click Here
• Flickr: Click Here
• Pinterest: Click Here

Follow "Kamal T." @
• Facebook: Click Here
• Instagram: Click Here
• Twitter: Click Here
• LinkedIn: Click Here
• VK: Click Here
• Behance: Click Here

• Snapchat: skmkamal

NOTE:
If You're a B.Sc.IT Student of Mumbai University...and you've a previous year question papers then please mail us @ kamalbscit@yahoo.in
==========================================================