Professional Skills Development Course (June – 2014) [IDOL - Old Course | Question Paper]

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B.Sc.IT: Semester – II

[Professional Skills Development Course]

Question Paper (June – 2014) [Old Course]

Time: 3 Hours
Total Marks: 100

N.B.:    (1) Answer any five questions from the following.
             (2) Figure To right indicate the marks.

Q.1 Attempt the following Question: (20 Marks)

(A) Imagine that you are a Manager of Sunlight Pvt. Ltd., Mumbai. You are required to draft a notice along with agenda for Annual General Body Meeting.

(B) Distinguish between Oral and Written Communication.

Q.2 Attempt the following Question: (20 Marks)

(A) You have been appointed as Chairman to the committee appointed to investigate in to the possibilities of setting up of computer manufacturing unit at Navi Mumbai. Draft a detailed investigative report on behalf of the committee.

(B) Write short notes on any Two of the following:

      (i) Email

      (ii) Colour as a medium of Non Verbal Communication

      (iii) Physical and Mechanical Barriers to communication

Q.3 Attempt the following Question: (20 Marks)

(A) Explain the important features of a business letter.

(B) Wanted an assistant manager for a Mahape, Navi Mumbai based Software Company. Candidate must be good at Computer Skills and must possess Management Skills. Preference will be given to candidates with a fluent command over English and some relevant work experience. Write along with bio-data to Box. No.3245. The Indian Express, Mumbai – 400 023.

Q.4 Attempt the following Question: (20 Marks)

(A) What are the common formats of the memorandums? Explain it by giving details of the Essential Components.

(B) Draft an Attractive Brochure to sale a new Personal Computer.

Q.5 Attempt the following Question: (20 Marks)

(A) What do you understand by a user instruction manual? Explain the elements of formal instructions.

(B) Draft an instruction manual to install a Car Tape.

Q.6 Attempt the following Question: (20 Marks)

(A) What is the role of chairman in conducting effective meeting? Explain his/her role in detail.

(B) What do you understand by negation skills? Explain the major negation skills in detail.

Q.7 Attempt the following Question: (20 Marks)

(A) Differentiate between formal and informal presentations. What preparations you need to undertake to make effective presentations?

(B) Discuss the various strategies of effective listening.

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